We value your business and satisfaction. You may return any UNUSED, UNOPENED merchandise in its original condition within 14 days of receipt for a credit or exchange (excluding restocking and shipping & handling fees). We cannot accept returns or issue any credit on merchandise that has been opened and/or partially used. All returns are subject to 15% restocking fee.
You must report shipping damage within 5 days of receipt. Damage claims require a clear photo of damaged item to be emailed to us via HELP DESK . All returns are subject to 15% restocking fee.
Email us via HELP DESK to report shipping damage
Clearly write the ordernumber on the mailing label or the outside of your packaging box before mailing back.
IMPORTANT: If you refuse your order after shipment, you will be charged shipping and a 15% restocking fee. No credit or refund will be given for merchandise returned after 30 days or not in NEW condition with all packaging material included.